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What types of information do we gather when you visit
our web site and how is it used?
A. Web server activity logs
Like most web servers on the Internet, our servers collect and
store information that your web browser sends when it requests a web page, including:
- the name, domain, and numerical internet address (i.e., IP address)
of the "host" computer (typically a computer belonging to your Internet Service Provider and
not your personal computer) from which you access the Internet;
- the date and time you access our site;
- the Internet address of the web page via which you access our site;
- the page you requested from our site; and
- the information your web browser software sends as its so-called
"User Agent," which typically identifies the browser software and may also indicate the operating
system used in your personal computer.
It is impossible to determine the actual identity of
an individual user from this information.
We periodically summarize and analyze our web site logs in order to study site usage over
time and to perform other studies to help us improve the layout, content, performance, and usefulness
of the site.
B. Electronic mail
When you send us personal identifying information via e-mail
(that is, in a message containing a request for quote or an inquiry), or by filling out a
form that e-mails us this information, we use it only to respond to your requests. We do
not sell, rent, distribute of otherwise disclose lists of e-mail addresses for private, commercial
or non-profit use.
Collection and release of gathered information
We want to make it perfectly clear that we will not obtain
personal identifying information about you when you visit our web site, unless you choose to
provide such information to us. Except in the course of officially authorized law enforcement
investigations, we do not attempt to identify individual users or share any information we
receive with any third parties.
Retention of collected information
A. Web server activity logs
Monthly extracts of the log files are archived and stored off-line
at our discretion for an indefinite period of time. Some statistical summaries derived from these
data may be retained off-line at our discretion for an indefinite period of time.
B. Electronic mail
Information collected via e-mail and online forms will be retained
at our discretion in a directly readable form for as long as necessary to complete our response. The
e-mail itself may be retained in an archival form as required by Federal laws and regulations governing
the retention of historical records and e-mail.
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